Delta Air Lines said that a cybersecurity breach involving an online chat vendor it uses may have put some personal customer information at risk.
The airliner released a statement Wednesday saying they were notified on March 28 by chat service provider [24]7.ai about the breach, which occurred from Sept. 26, 2017 to Oct. 12, 2017.
The Atlanta-based airline said “certain customer payment information” may have been accessed, but “no other customer personal information, such as passport, government ID, security, or SkyMiles information was impacted.”
The company said federal law enforcement and forensic teams confirmed that the incident was resolved in October and “only a small subset of our customers would have been exposed.”
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Delta said they will directly contact customers they believe were affected by the data breach. The company will also be launching a webpage at noon Eastern Time on Thursday with more information and regular updates regarding the incident.
Related: Why Hackers Get Away with Attacks on U.S. Businesses
The webpage is delta.com/response.
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